Frequently Asked Questions

1. Are your essential oils 100% pure?

Yes, all our essential oils are 100% pure, natural, and free from synthetic additives unless otherwise specified in the product description.

2. How do I use essential oils safely?

Essential oils can be used for aromatherapy, added to diffusers, or diluted for topical use. Never ingest essential oils, and always follow the specific instructions provided with each product. Conduct a patch test before first use and keep oils away from children and pets.

3. Can I apply your essential oil blends directly to my skin?

Our essential oils have been diluted with a carrier oil (such as coconut or jojoba oil) before applying to the skin. They have been diluted according to guidline... They are designed for adult use.

4. How should I store my essential oils?

Keep your essential oils in a cool, dry place away from direct sunlight. Ensure the lids are tightly closed to maintain their potency.

5. How long will it take to receive my order?

Delivery times depend on your location and the shipping method selected at checkout. Once your order is placed, you’ll receive tracking information via email.

6. How can I track my order?

After your order ships, we’ll send you an email with a tracking number and a link to follow your package’s journey.

7. What is your return policy?

We accept returns or offer replacements for defective, damaged, or incorrect items. Please contact us within 3 business days of delivery with your order number and a photo of the issue.

8. Do you ship internationally?

Yes, we ship to several countries. Shipping fees and delivery times may vary based on location. All applicable customs fees and duties are the responsibility of the customer.

9. Are your essential oils safe during pregnancy?

Some essential oils are not recommended during pregnancy or for individuals with certain health conditions. Always consult with a healthcare professional before use if you are pregnant, nursing, or have a medical condition.

10. How can I contact you for further information or concerns?

You can reach us at admin@purenectaroils.com or by phone at [Your Phone Number]. We aim to respond to all queries within 24-48 hours.